Privacy Policy

Africano Paraiso is a registered tour operator based in Arusha, Tanzania, offering bespoke safari experiences, guided trekking expeditions, and curated beach escapes. We are committed to protecting the privacy of our guests and users as we help them explore East Africa with trust, safety, and personalized service at the core of everything we do.

• Personal Details: Full name, nationality, passport information, date of birth, and contact info.
• Booking Preferences: Accommodation type, dietary needs, health conditions (if disclosed), and special requests.
• Digital Data: IP address, browser type, pages visited, time spent on our site, and referring URLs.
• Payment Details: Secure transaction records handled via encrypted third-party gateways (we do not store card details).

• To plan and confirm your safari, accommodation, flights, and other logistical services.
• To personalize your experience based on your preferences and previous interactions.
• To send booking confirmations, travel updates, and necessary correspondence.
• To comply with legal or regulatory obligations under Tanzanian tourism and tax laws.

Rafiki is our local website guide. It uses reviewed answers and public catalogue information from this website; messages are not sent to a paid generative-AI provider and are not retained as conversation histories. Please do not enter passport numbers, payment details, sensitive medical information or other confidential data. Rafiki offers general navigation and planning guidance only; our team confirms bookings, prices and live availability.

We retain your information for only as long as necessary to fulfill our contractual obligations, comply with legal regulations, and improve our services. Booking records are typically retained for up to 5 years for auditing, support, or legal reference. You may request deletion earlier if preferred.

If you are visiting from outside Tanzania, please note that your data may be stored or processed in Tanzania where data protection laws may differ. We take all reasonable steps to ensure your personal data is handled securely and in accordance with international standards.

We do not knowingly collect personal data from children under the age of 16 without verified parental or guardian consent. If we become aware that such data has been provided inadvertently, it will be promptly deleted from our records.

Our website uses cookies to improve functionality, measure traffic, and understand user behavior. Cookies help us deliver a smoother experience, but they do not store sensitive information. We also use Google Analytics to gather anonymous statistics. You may disable cookies in your browser settings at any time.

You have the right to access, correct, or delete your personal data at any time. You may also withdraw consent for marketing or data processing. To exercise your rights or raise a privacy concern, email us at tz@africanparaiso.com and we will respond within a reasonable timeframe.

This Privacy Policy may be updated periodically to reflect changes in legal requirements or our data practices. The most current version will always be available on our website. We encourage you to review it regularly.