Prepare before the road becomes remote

Emergency Medical Evacuation

Remote safari and mountain journeys deserve a clear emergency plan. Understand the provider, the phone numbers, the geographic tier and the limits before you leave home.

24-hour control centreMedical and operational assessment
Register before travelOnly named, active members are covered
Insurance still requiredEvacuation is only one part of protection

The important distinction

Evacuation cover is not full travel insurance

AMREF Flying Doctors' Maisha Tourist plan is designed to arrange approved air or ground medical evacuation within the geographic tier you purchase. Standard cover focuses on transport and medical support during that transport—it does not automatically pay hospital treatment, trip cancellation, baggage loss or every form of rescue.

A strong Tanzania travel plan combines an appropriate evacuation arrangement with comprehensive travel insurance that covers your activities, destinations, altitude and pre-existing medical circumstances.

From enrollment to transport

How medical evacuation works

It is a coordinated medical and aviation decision—not an on-demand helicopter booking.

  1. 01

    Register before departure

    Select the correct geography and dates. Every traveler must be named and the cover must be active before the incident.

  2. 02

    Contact the control centre

    Share the patient's condition, exact location, contact number and membership details. Local first aid should not be delayed.

  3. 03

    Medical assessment

    AFD may speak with the treating clinician or person on scene and decides whether evacuation is medically necessary.

  4. 04

    Operational response

    If authorized and operationally possible, AFD determines the aircraft or ground method, pick-up point and appropriate receiving facility.

Current public short-term tiers

Choose geography, not only price

For a Tanzania or Zanzibar trip, Silver is the lowest published tier that includes those destinations. Add neighboring countries only when your actual itinerary requires them.

Current AMREF Maisha Tourist public short-term tiers applicable to Tanzania journeys
PlanDurationPublished public priceCountries listed
01Silver30 daysUSD 24Kenya, Tanzania and Zanzibar
02Gold30 daysUSD 32Silver region plus Uganda, Rwanda and Burundi
03Platinum30 daysUSD 80Gold region plus South Sudan and Ethiopia

Rates checked on 1 September 2026 for standard Maisha Tourist public pricing. Partner rates and enhanced Tourist Plus benefits differ. Confirm the live price, exclusions and terms directly before purchase.

See current official plans

Save before you travel

Emergency contacts

Mobile coverage can be unreliable in remote areas. Confirm these details shortly before departure, then save them in your phone and travel documents. In an emergency, alert your guide or facility team first and follow the provider's instructions.

Numbers reviewed 1 September 2026. Verify them through AMREF Flying Doctors' official directory before every trip.

Have this ready when you call

  1. 01Exact location, coordinates or nearest accessible airstrip
  2. 02Patient name, age and number of patients
  3. 03Nature of illness or injury and current condition
  4. 04Membership or subscription number
  5. 05On-scene contact and treating clinician, if available
  6. 06Passport or valid travel-document details

Two layers of protection

Evacuation plan and travel insurance

They solve different problems. Read both contracts and make sure there is no dangerous gap between them.

Standard evacuation plan

Moves an eligible patient when evacuation is approved

  • 24-hour medical helpline access
  • Medical assessment and evacuation coordination
  • Air evacuation within the purchased geographic tier
  • Medical care and equipment during approved transport
  • Provider chooses method, pick-up point and destination

Comprehensive travel insurance

Should address treatment and the wider cost of disruption

  • Emergency medical and hospital treatment
  • Cancellation and trip interruption
  • Baggage, delay and personal liability
  • Repatriation and additional transport where covered
  • Declared activities, altitude and pre-existing conditions

Read the exact product. AMREF also offers enhanced Tourist Plus options with defined inpatient benefits. Do not apply the standard plan's exclusions—or the Plus plan's benefits—to a different product.

Safari, Kilimanjaro and remote terrain

Aircraft cannot reach every location

Remote travel adds access, weather and rescue constraints that no membership can remove.

  1. 01

    Nearest serviceable airstrip

    Evacuation from very remote areas may begin only from an accessible airstrip. A guide or ground team may need to move the patient to the agreed pick-up point.

  2. 02

    Weather and aviation clearance

    Flying depends on visibility, aircraft and crew availability, civil-aviation approval, daylight, security and the patient's fitness to travel.

  3. 03

    Search and rescue is different

    Current standard terms exclude search-and-rescue operations when someone is lost or inaccessible in a remote area.

  4. 04

    Mountaineering needs written confirmation

    Current terms treat mountaineering as a high-risk activity unless approved in writing. Kilimanjaro-specific terms describe evacuation to Moshi, with further transfer based on medical review.

Climbing Kilimanjaro or Mount Meru? Send the provider and your travel insurer the route, maximum altitude and activity description. Ask both to confirm cover in writing before paying the balance of your trip.

Before departure

Build a usable emergency file

A policy is only useful if the names, dates, region and contact details are correct and accessible when mobile data is unavailable.

Ask us to confirm itinerary details
01

Correct traveler names

Match every registration to the passport exactly.

02

Correct travel dates

Cover must be active before the incident; arrange it before departure.

03

Correct geographic tier

Include every country in the final itinerary, not only Tanzania.

04

Offline contact card

Save emergency numbers, membership ID and insurer assistance number.

05

Declared activities

Confirm trekking, altitude, diving or other high-risk activities in writing.

06

Medical information

Carry prescriptions, allergies, conditions and an emergency contact.

Before you rely on a plan

Evacuation questions

Does a Maisha evacuation plan replace travel insurance?

No. Standard Maisha Tourist is primarily an emergency evacuation plan and does not replace comprehensive travel insurance for medical treatment, cancellation, baggage, liability, repatriation and other risks. Enhanced products have different benefits, so read the exact terms.

How much does short-term Tanzania cover cost?

AMREF Flying Doctors currently publishes 30-day public prices of USD 24 for Silver cover including Tanzania, Zanzibar and Kenya; USD 32 for broader Gold cover; and USD 80 for Platinum. Prices and benefits can change and must be confirmed directly.

Is an evacuation flight guaranteed?

No. AFD assesses medical necessity and retains the final decision. Aircraft safety, weather, airstrip access, aviation clearances, security and the patient's fitness to travel can affect the response.

Does cover automatically include Kilimanjaro?

Do not assume it does. Current terms treat mountaineering as a high-risk activity requiring written approval, exclude search and rescue, and describe Kilimanjaro evacuation to Moshi with further transfer based on medical review. Confirm the route and altitude in writing.

When should I arrange tourist cover?

Current AMREF terms state that a Maisha Tourist request should be made at least one day before the intended start date. Arrange it earlier so traveler names, passport details, dates and geographic tier can be checked before departure.

What information should I provide in an emergency?

Be ready with the exact location and contact number, patient name and age, number of patients, nature of the medical problem, membership details, nearby access or airstrip information and valid travel documents.

Match protection to the real route

Send us your itinerary before choosing a tier

We can confirm the countries, dates, remote stays and planned activities in your journey. The evacuation provider and travel insurer remain responsible for defining and approving coverage.

Review my itinerary

Provider information and public rates reviewed 1 September 2026. Always read the live terms and emergency contacts before travel.